Proactive IT Maintenance Services are Fast, Secure, Affordable and Reliable for a flat fee through our Proactive IT Service Plans. This service is designed to reduce your costs, increase your profits and mitigate your business risks.

We partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, and putting an end to Worry, Aggravation and Sheer Frustration of dealing with and hearing about Computer and Network Problems – Finally and Forever.

Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.

We become and extension of your business, and true Partner. Because our Service Plans are based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationships, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should.

Network Operations Center
- Rapid Response
- Published SLA and Escalation Process
- Certified Technicians

24x7 Network Monitoring
- Monitors health of devices and line of business applications
- Diagnosis problems before they occur
- Immediately alerts technicians of critical issues for immediate response

Vendor Management
- Manages all infrastructure/line of business vendors
- Recaptures your staff’s lost productivity
- Allows you to run your business, not your vendors.

Network Documentation
- Detailed Network Diagram
- Organization of all company passwords and assets
- Develop Internet Usage Policy