Let Forum Info-Tech, Inc. handle your IT network, and we’ll let you handle your business.
We understand that growing a business takes time, focus, and in today’s marketplace the technology to deliver. We offer a full range of managed services to either augment your current IT department or take full ownership of your network. We provide budget friendly flat-fee pricing to cover all of your needs. Browse our services below and contact us today for a free network evaluation.
24/7/365 Server and Workstation Network Monitoring
Our certified team of engineers proactively monitor your entire network, making sure your servers and workstations are healthy, updated, and properly backed up. Our intelligent software is installed on all of your servers and workstations and monitors over 255 different things that could go wrong and cause you expensive downtime. As we receive alerts, our Helpdesk and our Network Operations Center proactively resolve those issues by remotely connecting to your devices. Now that’s Proactive IT Services which our customers have depended on for the smooth functioning of their network.
Live Support Helpdesk
We provide your business with live support to remedy any issue. Our professional and courteous technicians are ready to help with just a click, call, or email. We provide a full ticketing system to track and inform you every step of the way while we work on a particular issue. Whether it’s a “how-to” or a “it doesn’t work”, we’ll make sure you’re taken care of.
DataGuard Back-Up System
Backing up your data is just the beginning. Our services include a fully managed DataGuard system that provides full image level back-ups, built in virtualization, and remote storage. Translation… your network is safe from theft, disasters, or hardware failures. Our system will have you back in business in minutes instead of days. It’s all about uptime and keeping your business going.
Network Security Management
We ensure your network security by properly configuring your firewall, performing intrusion tests, even setting up content filtering to block unwanted site traffic. Our service includes enterprise level anti-virus and anti-spyware to prevent infections too.
Virtual Chief Information Officer (vCIO)
As a managed services client, we assign a vCIO to your account that oversees and orchestrates our engineers to best suit your network. Your vCIO will meet with you regularly, roadmap solutions to improve your network stability, as well as consult with you on emerging technology you may want to incorporate. The vCIO delivers the personal touch, reports and advice that business owners depend on.