Business Continuity & Disaster Recovery

Say goodbye to costly and inconvenient downtime with a robust business continuity and disaster recovery solution.

your Business will benefit by

  • Eliminating downtime in the event of a disaster
  • Putting your mind at ease with complete account management
  • Protecting your valuable data-based assets
  • Unlimited support and quarterly business reviews
  • Actionable advice for next-steps in your protection plan
Analyzing data.

We can help

Eliminate downtime in the event of a disaster with Forum Info-tech’s backup and disaster recovery solution.

As a disaster recovery service provider, Forum Info-Tech provides total data protection and business continuity solutions built for businesses of every size, regardless of infrastructure.

With scalable storage options, extremely fast recovery times, and 24/7/365 support, you are getting the very best data protection has to offer.

Portrait of technician analyzing server

Components of the Service

FIT DataGuard Back-Up System​

Conventional backup processes like tape, disk, and strict NAS devices are no longer acceptable. Technological innovations have set a new solution standard called FIT DataGuard.

Backing up your data is just the beginning. Our services include a fully managed DataGuard system that provides full image-level back-ups, built-in virtualization, and remote storage.

Translation: your network is safe from theft, disasters, or hardware failures. Our system will have you back in business in minutes instead of days. It’s all about uptime and keeping your business going.

FIT DataGuard includes Inverse Chain Technology that allows data to be converted with the most recent backup image. Screenshot Backup Verification provides you visual proof that your data has been successfully backed up.

Backup Insights allow you to identity file or application changes between any two backups points. Hybrid Virtualization allows for off-site and local virtualization, and End-to-End Encryption means that data is protected both in transit and in the cloud.

SaaS Protection For Office 365​

SaaS Protection ensures that businesses can access, control, and most importantly protect the data clients entrust to the cloud.

SaaS Protection for Office 365 is the leading cloud-to-cloud backup product offering an all-in-one backup, restore, and export solution that covers Exchange Online, OneDrive, and SharePoint Online.

As companies increasingly move data into cloud-based applications, many IT teams wrongly assume their SaaS vendors have a backup in place.

After all, a SaaS application is always available, accessible from anywhere, and highly redundant.

Even data in cloud-based applications is vulnerable as well.

Actionable Insight​

Technology isn’t only an asset. It’s a major investment for your organization. We can arm you with the insight you need about how these assets are performing empowering you to make fact-based decisions to optimize your technology investments.

Our Solution completes thorough audits of every device and every activity across the entire network. With visibility of your IT assets, we can capture everything from hardware to software to license information and track any system changes daily.

We can provide detailed reports that are easy to understand and are relevant to your business. These reports identify what devices are having the most issues or aren’t up to date with security patches or are coming out of warranty.

Our goal is to give you the information you need to make informed business decisions supported by data.

World-class Security​

It’s more important than ever to protect your IT infrastructure and the devices you use to run your business. FIT Dataguard RMM has built-in comprehensive security measures at every point.

The back-end platform is built within the World Class Amazon Cloud and is protected from external threats with a persistently tested and hardened cloud infrastructure.

Multi-factor authentication safeguards access to each individual user account. Security controls and privacy mode can be enabled to prevent unauthorized access to devices.

With privacy mode, the user must grant permission before their device is accessed by a technician for remote support.

Account Management​

We provide your business with live support to remedy any issue. Our professional and courteous technicians are ready to help with just a click, call, or email.

Our help desk technicians have a deep understanding of computer hardware and software paired with strong communication skills that allow them to effectively translate solutions to both technical and non-technical individuals.

We provide a full ticketing system to track and inform you every step of the way while we work on an issue. Whether it’s a “how-to” or an “it doesn’t work”, we’ll make sure you’re taken care of.

Unlimited Support​

Forum Info-tech maintains a relationship with every client or group of clients through the life of the contract.

As your company liaison, the account manager will assist in project management coordination, strategic planning, and sales support.

Your account manager will act as your single point of contact for the company. Quarterly Business Review allow your company to stay in the know. Your account manager can act as a project manager, a coordinator, a strategic planner, and in some cases a negotiator.

Frequently asked questions

Business continuity plan

What is business continuity?

Business continuity is the ability of an organization to maintain essential functions during, as well as after a disaster. This ensures your company can keep running in spite of unexpected circumstances that may disrupt its normal operations such things like power outages or fires and natural disasters too!

What is involved in Disaster REcovery?

Disaster recovery can be a complicated process. It involves policies, tools, and procedures to enable the continuation or restoration of vital technology infrastructure following natural disasters like hurricanes as well human-induced ones such as cyberattacks on data centers that store critical information about your business.

Businessman hand stopping falling dominos on yellow background. Business management crisis concept.

How often should you back up your data?

When it comes to the security of your business assets, one thing is certain: you can never be too careful. The only way for businesses like yours to protect themselves against valuable data loss in this day and age is with regular backups. Make sure that important files are backed up at least once per week but preferably every 24 hours.

Is your data safe in the cloud?

The backend platform is a high-security, cloud infrastructure that has been built within the world class Amazon Cloud. It’s protected against external threats with an optimally tested and hardened service primed to save your business from any potential harm.

Female hand holding cloud perforated paper craft
Robot's arm working with Virtual Reality touchscreen

What is virtualization?

The process of running a virtual instance of a computer system in a layer abstracted from the actual hardware. Most commonly, it refers to running multiple operating systems on a computer system simultaneously.